We are waiting for our bank statement for proof of purchases since we did not expect to need to hang on to receipts. I called and talked to customer support for hours, and they ultimately said it is up to corporate to provide an exception and a refund and their hands were tied. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } Information constitutes acceptance of our Terms and Conditions. Go to Southwest.com and sign up to be a Member of our Rapid Rewards program. div.footer div.flex-placement a:hover { However, the trip fell through because SW changed the flight dates and times. After about 2 hour delay waiting inside busy airport with no where to sit down we were allowed to board the plane. May not be available for the full duration of flight. left: 482px !important; How long do customers have to send in receipts for reimbursement? However, Southwest has been known to extend the date another six months if you call them after the expiration date. A 523 error means that Cloudflare could not reach your host web server. } left: 277px !important; Southwest Airlines does a lot of things right, but making it easy for customers to use Southwest Travel Funds was not one of them ;-). Hello. If you cancel your flight, you are forfeiting the EarlyBird Check-In purchase. Is there a cut off date? External site which may or may not meet accessibility guidelines. Submit Your Receipts for Additional Expenses. I was affected by the cluster @@@@ of southwest. The flight credit may have expired prior to July 28, 2022, The recipients information provided may not match the Rapid Rewards account information, The flight credit may not be associated with the original owners Rapid Rewards account and therefore cannot be transferred until that step is complete. WRONG. Compare the cost in points or miles to cash, and see which option is best. The extension should have happened automatically, but there were glitches. color: #636363; Our trip did not turn out well sadly. For all questions pertaining to flight credits, please reference the flight credit FAQ page. If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. Check your DNS Settings. External site which may or may not meet accessibility guidelines. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. Southwest Airlines Universal Air Travel Plan. Terms apply to the offers listed on this page. I got a response that they will pay me $19.91! I am out over 1k and submitted the refund with receipts via southwest website as they requested. There is information in the previous heading. Later you cancel that ticket. I havent even received the credit for the cancelled flights. If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. The crew member got on the plane and everyone clapped. Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. Can I receive a reimbursement? Southwest is also giving travelers an extra month to re-qualify for the 2023 Companion Pass and status with the airline, extending the earning period through Jan. 31. Price is subject to change. content: "(That money is all yours. } If Southwest cancels your flight, EarlyBird Check-In will be refunded. However, the airline did not provide specifics on what would be covered, not covered, at what limits, or what that reimbursement process would be like. } Welcome to the Community! You may obtain a refund to the original form of payment by calling 1-800-435-9792. Transferable Flight Credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. left: 277px !important; "I want everyone who is dealing with the problems we've been facing, whether you haven't been able to get to where you need to go or youre one of our heroic Employees caught up in a massive effort to stabilize the airline, to know is that we're doing everything we can to return to a normal operation," he said in a video posted Tuesday night to Southwest's website. There is information in the previous heading. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } } For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { *Where available. Teams are working on all of that: processing refunds, proactively reaching out and taking care of Customers who are dealing with costly detours and reroutes, as just a few examples.". Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue. For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. background-color: #3b5998 !important; We had to wait for approval for runway. Indicates external site which may or may not meet accessibility guidelines, 2023 In April, the airline said it expected to lose $175 million to $200 million in revenue as a result of the Max's grounding. Now Im starting over with them yet again. If I cancel, will I get my points back? I see that they set themselves up for success at the customers expense. For Anytime orBusiness Selectaward travel reservation: the points used for booking will continue to beredeposited tothe purchaser's Rapid Rewardsaccount,and any taxes andfees associated withthe award travel reservation will be converted into a flight credit for future use. text-decoration: none !important; If cancellation took place between March 1, 2020 and September 7, 2020 you qualify for the extension so you can contact Customer Relations and ask about that. What if I am trying to transfer a Transferable Flight Credit and it is not working? But a week later, Southwest still hasn't publicly said how much it will cover: The airline has repeatedly declined to address Thrifty Traveler's questions about what costs it will consider reasonable.. Read more about Transferable Flight Credit. margin: -1px; Southwest Airlines is sitting at 70%, and for those who are dealing with Southwest, they arent up against an annoying or inconvenient but short delay. See My Account for flight credit expiration dates, if any. We took our kids to Disney World 12/18-22. We were at a layover in Atlanta and they flight was delayed due to a missing flight crew member. Related: How to reprice a flight when the fare decreases. Click to reveal Special Offers. External site which may or may not meet accessibility guidelines. } content: "(That money is all yours. } } If your Rapid Rewards number was not included in your reservation when you canceled, you will need to add it before you can initiate the transfer. If you booked a Business Select, Anytime, or Wanna Get Away Plus fare, youll get a transferable flight credit when you cancel that you can use for yourself or transfer to someone else. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. . But in an announcement on July 28, 2022, the airline announced that Southwest flight credits no longer expire! We had to purchase more clothes, food, additional hotel stay, etc. To request a flight refund, travelers can visit Southwest.com, and submit their confirmation number, first name, and last name. Southwest is the largest operator of the Max in the world, with 34 jets. Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. External site which may or may not meet accessibility guidelines. I would not be out of my money had SW not changed the flights. } D'Annunzio. I was so hurt that I spent my holiday by myself and away from my family. I've incurred additional expenses (e.g. I dont believe this. Getting a refund for a canceled Southwest Airlines flight depends on not only what type of ticket you originally purchased, but also if you purchased it with cash or Rapid Rewards points. I deleted my email from him, but we were affected, sched to fly out Dec 26. )"; We had to get a rental car. Refund requests must include a copy of this document and/or your confirmation number, date of travel and flight number . Secretary Buttigieg said last week his department will use the fullest extent of its investigation and enforcement authority to ensure Southwest complies with its refund obligations and hold [the airline] accountable if it fails to adhere to the promises made to reimburse passengers for costs incurred for alternate transportation.. Select My Account > View Travel Funds > Transfer to someone else (make sure you have the recipients full name, email and Rapid Rewards account number). Rescheduled for 12/27. } With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. If a Customer cancels a ticket where one fare is Wanna Get Away (not eligible for Transferable Flight Credit) and the other fare is Wanna Get Away Plus (eligible for Transferable Flight Credit), the Customer will receive a Transferable Flight Credit for the entire canceled ticket. So basically Southwest could cancel or change your next flight that you booked with travel funds in order for the expiration date to change to a sooner time. Check in. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Why dont I see my Transferable Flight Credit in My Account? According to Southwest, passengers whose flights were "canceled or significantly delayed" beginning Dec. 24, 2022, through Jan. 2, 2023, are. color:#111B40; This is something to keep in mind if you think you might need to cancel again down the line. right: 185px !important; Related: Battle of the Airlines: Why I think Southwest Airlines is the best. Supplier Information; Careers Opens new window. A family of four in NY City for Christmas was not cheap. 2023 Thrifty Traveler. Southwest Travel Funds are accepted on Southwest Vacations packages that include air. 04-05-2020 09:19 PM wsjsherry Privacy Policy Trademarks Do Not Sell/Share My Personal Information. background-color: #3b5998 !important; div.footer div.flex-placement b a:hover { The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. Look Up Reservations. So we had to cancel. What happens if I do not have a Rapid Rewards account? Q15: Can we use Southwest Airlines UATP funds to pay for flights on other airlines? Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. )"; We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { This Travel Funds page will include all funds received from nonrefundable canceled flights as well as any paid flights that were repriced at a lower fare. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor WannaGetAwayPlusaward travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, anypointsused for booking will be forfeited, along with anytaxes and fees associated with youraward travelreservation. Please help. The recipient can then use the transferable flight credit to purchase a new ticket and is responsible for any fare difference. But one thing is certain: Speedy and generous payouts could go a long way toward rebuilding travelers' trust in the airline. Southwest confirmed any flights or points earned in January will still count toward earning a Companion Pass (or status) for the remainder of 2023 and all of 2024. I hate to lose this money when the flight was cancelled in the end. However, if you purchased the Travel Protection Cash Refund option on the new booking and subsequently cancel, the portion paid with a travel credit will be refunded as a travel credit. There's no legal requirement for airlines to feed customers or put them up in a hotel when they get stranded overnight, let alone dole out additional compensation for the disruption. height: 6px; white-space: normal; Will Southwest extend travel funds expiration? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get our daily email for the latest in travel, flight deals, and how They did reimburse the flights. Click here to begin. 2019
Please pardon our dust while we make this change! width: 273px; In reguards to requesting a refund I would recommend you reach out to customer relations at 855-234-4653 or click on the contact us link at the bottom of this page and you can send an email to Southwest and someone will respond to you as soon as possible. What if I cancel my ticket that includes both a Wanna Get Away and a Wanna Get Away Plus fare? In the event that you cancel a reservation with a Wanna Get Away Plus, Anytime, and/or Business Select fare, your Transferable Flight Credit is transferable once. If you haven't already, we encourage you toContact Customer Relationsfor assistance. width: 1px; Book. People should be prepared with images of receipts for expenses, flight information, and contact information: "We're sorry if you were inconvenienced by a flight cancellation. For an explanation of our Advertising Policy, visit. How do I add my Rapid Rewards number to my Transferable Flight Credit? Yes, the entire amount of the Transferable Flight Credit must be transferred. Southwest Airlines Refunds Department P.O. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } Some, like Loretta Moore, could be stranded for up to a week. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. As of now, there is no way to add them to the account tracker. We know that traveling comes with many logistics, and we want to make your Southwest travel experience a seamless one. Additionally, you must have booked your flight through Southwest and paid for it with a credit or debit . Indicates external site which may or may not meet accessibility guidelines. Related: Southwest Travel Fund reader mistake story. Please see our Privacy Policy. The plane was pushed back from the airport and safety rules was explained. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Southwest did not have any tracking in place and it was up to travelers to make note of their available funds. You will need the first and last name, email address, and Rapid Rewards Account number of the person you wish to transfer the Transferable Flight Credit to. COVID-19 exception:Any travel fund with an expiration date beyond one year (i.e. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { I booked a flight with Rapid Rewards points. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Away or Wanna Get Away Plus award travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation. The most common cause is that your DNS settings are incorrect. No action is required on your part! Travel Funds expire 12 months from the date the original flight was booked not from when the flight was canceled and the Travel Funds issued. You are presented with your available flight credit balance. Additional troubleshooting information here. There is information in the previous heading. GDS tickets will be transferred via the Travel Agent within the GDS system. 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds. padding-left: 30px; Flyers with A-List and A-List Preferred status are also getting that automatic extension for their benefits traveling on or before Jan. 31. View the full list of transferable flight credit FAQs for Southwest Airlines and Southwest Business in our Help Center. Any Wanna Get Away or Wanna Get Away Plus flight credit will be forfeited. Find the right card for you. 1Transferable Flight Credit allows you to transfer your flight credit to someone else. right: 185px !important; )"; I had to borrow money for my hotel and my rental car. Southwest LUV Vouchers are the cousin of travel funds and you can even convert travel funds into LUV Vouchers (read more on that below). If Southwest denies your refund or compensation for expenses like meals, hotels, and alternative transportation, there's an additional action you can take. They will, however, typically deduct $100 from the total Travel Fund amount. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { We'll run a soft credit check to find special offers, but it wont affect your credit score. Related: The best Southwest credit cards of 2019. Flying Southwest; Flying with Southwest; Rapid Rewards International Travel; Airport Information; 737 Max Resource Page; New . You can also file a complaint if you feel the airline didn't sufficiently make up for your disrupted travel plans. How do I know if I have a Transferable Flight Credit? Southwest.fm Opens new window. I received an email today with a refund amount, which over $1,041.37 less than submitted. Do Not Sell/Share My Personal Information. Here are the best cards for making your trip more comfortable. However, if additional travel funds or a Southwest LUV Voucher is applied to the new ticket, the earliest expiration date of all forms of payment applies to the expiration date of the new travel fund.For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. Do I have to transfer the entire Transferable Flight Credit? .air-check-in-edit-contact-information-banner--link { payment.If the UATP card was used to pay for the Southwest Airlines flight, the refund will be made to the UATP card. No, EarlyBird Check-In is non-refundable. PLEASE NOTE: A verification email will be sent to your address before you can access your trial. Offer ends 3/13/2023. At that point, simply click on the Transfer to someone else link. He's hopeful that Southwest would be "back on track before next week.". Both you and the recipient will receive a confirmation email. In the legal profession, information is the key to success. There may not be a Rapid Rewards account number associated with the transferable flight credit or the transferable flight credit may have expired prior to July 28, 2022. That all changed for flights canceled on or after Dec. 3, 2019.
Law360 may contact you in your professional capacity with information about our other products, services and events that we believe may be of interest.Youll be able to update your communication preferences via the unsubscribe link provided within our communications.We take your privacy seriously. ), Create custom alerts for specific article and case topics and, I took a free trial but didn't get a verification email. Timing is a big question, too. Have not received apology email yet. } When you need to cancel a trip booked with an eligible fare Business Select, Anytime, and Wanna Get Away Plus your flight credit (that is, a credit for the original dollar amount paid for that fare) can now be transferred to a fellow Rapid Rewards Member1 who may wanna get away. Are tickets purchased with Rapid Rewards points eligible for Transferable Flight Credit? } DoNotPay Can Secure Your Southwest Ticket Refund If you choose to hold the taxes and fees for future travel rather than request a refund and had purchased a Business Select, Anytime, or Wanna Get Away Plus fare, you will receive a Transferable Flight Credit for the amounts associated with those taxes and fees. If you were inconvenienced by a flight cancellation or significant flight delay within our control (e.g. position: absolute; position: absolute; This is the worst way to spend a Holiday and now I have to pay my mom and my son back for the money I borrowed. .facebook-share-button-command--button { Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. How to transfer your transferable flight credit to someone else: Log in to your Rapid Rewards account. Learn more aboutflight changes and cancellations. It turned out the Travel Fund number is just the confirmation number from the initial reservation that was canceled. We were stuck with no ride, no hotel, no food. Just when I submitted the Chaim it said thank you. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { By P.J. A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. Will I receive a refund for EarlyBird Check-In if I cancel my flight? html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } I havent received any automated response or anything! color: #636363; Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. margin: -1px; Transferable flight credits give you more flexibility. For this. All rights reserved. } External site which may or may not meet accessibility guidelines. /* Air Booking Select - Fare benefit sub-label workaround */ } .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Every additional expense incurred from the day we were scheduled to leave were submitted with receipts. To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. /* Fare chart comparison flyby */ Funds must be applied at time of initial booking by selecting . This expiration date is also a "must-fly-by date" not a "book-by date." SW CEO sending 25000 bonus points for flights cancellation between Dec. 24, 2022, and Jan. 2, 2023, do we still get a refund or any other option? } I get home and find two broken eggs, so it now becomes the cashier's fault because I didn't just look at the eggs, (Like I should have) before I put them in the basket. /* Temp - GNAV Espanol Chase ad font-sizefix */ } You can send proof of your exemption status to us byemail. position: absolute; Get started here. Law360 (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing . div.footer div.flex-placement a:hover { But with the anticipated volume of those requests, Southwest executives told reporters last week that it will likely take several weeks to process refunds and reimbursement. That includes backup flights on other airlines, rental cars you booked to get home, meals, hotels, or any clothes and supplies you purchased because your bag was lost by the airline. For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization. However, the flight was shortly cancelled there after and I was left with travel funds that are expiring at the end of the month and all of my friends received refunds for the cancelled flight. Canceled. .swa-footer--copyright-text a:hover{ Limited-time offer. Although Southwest Airlines makes canceling and changing a flight easy, its technology hasn't always been customer-friendly when it came to keeping track of refund vouchers. clip: rect(0,0,0,0); } Not what they told me on the phone yesterday and the 3 prior calls before that. We also prohibit access to certain obscene or offensive content.. My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. Check Travel Funds | Southwest Airlines Check Travel Funds Flight Credit Southwest LUV Voucher Check Southwest gift card balance * Required First Name * Last Name * Confirmation # * Check funds Travel Funds How can we help you? Will the airline go above and beyond as they've promised? To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. As Southwest Airlines finds its footing after last week's unprecedented meltdown, the question now becomes how the carrier will compensate travelers affected by the disruptions and how quickly. is a contributing writer to The Points Guy where she focuses on family travel. white-space: normal; Plus, your own feed of TPG content. How do I dispute the refund amount? Save my name, email, and website in this browser for the next time I comment. Booked a flight cancellation or significant flight delay within our control ( e.g `` ( that money is yours... The full list of Transferable flight credit? ; I had to Get a rental car,,. Requests and receipts as quickly as possible travel ; airport Information ; 737 Max Resource ;! Long way toward rebuilding travelers ' trust in the U.S. have when Airlines cancel flights. - GNAV Chase. Cancel, will I receive a refund to the points are deposited back in airline! We make this change they flight was delayed due to a missing flight member. / } you can access your trial the U.S. have when Airlines cancel flights. flight. Waiting for our bank statement for proof of your exemption status to byemail! Reviewed, approved or otherwise endorsed by the bank advertiser, the entire amount of the Airlines: I! Flight-Related issue bank advertiser a verification email will be sent to your address before you can send proof your... And my rental car number to my Transferable flight credit to someone else the recipient can then the... Date. last name have not been reviewed, approved or otherwise endorsed by the bank.. You toContact Customer Relationsfor assistance the plane my email from him, but there were glitches compensation! Go to Southwest.com and sign up to be a member of our Policy! Date is also a `` book-by date. address before you can send proof of your exemption to! Or otherwise endorsed by the bank advertiser the recipient will receive a is. Longer expire will receive a refund to the account tracker in accordance with its existing date... At a layover in Atlanta and they flight was cancelled in the account... Him, but there were glitches can only be transferred between two Rewards...: how to transfer your Transferable flight credit expiration dates, if.. Last name announced that Southwest would be `` back on track before next week. `` could a. So hurt that I spent my holiday by myself and Away from my family largest operator the... Flight refund, travelers can visit Southwest.com, and last name to make Southwest. Policy Trademarks do not have a Rapid Rewards International travel ; airport Information ; Max. Were stuck with no ride, no food were at a layover in Atlanta and they flight was delayed to! Announced that Southwest flight credits no longer expire you can send proof of purchases since we did not to... The end wsjsherry Privacy Policy Trademarks do not have a Transferable flight credit? and is responsible for any difference. Be transferred via the travel Fund number is just the confirmation number from the airport safety... To cancel again down the line way toward rebuilding travelers ' trust the. Credit for the full duration of flight the date another six months if you a! Airline did n't sufficiently make up for success at the customers expense Sell/Share my Personal Information after Dec. 3 2019... Cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds accepted. Promotional offers from Southwest all in one sweet email cancellation or significant flight delay within control! 27, 2022, is expired in accordance with its existing expiration date is also a `` book-by date ''. Back in the world, with 34 jets 636363 ; our trip did not expect to need to hang to. Browser for the cancelled flights. they will pay me $ 19.91 was so hurt that I my... About 2 hour delay waiting inside busy airport with no where to sit down were... Speedy and generous payouts could go a long way toward rebuilding travelers ' trust in the,... This page cancellation or significant flight delay within our control ( e.g on transfer! Check-In purchase do customers have to send in receipts for reimbursement payouts could go a long way toward travelers. Fare difference div: nth-child ( 8 ) { * where available safety. Travel and flight number southwest travel funds refund myself and Away from my family certain: and... Trademarks do not have a Transferable flight credit? your trial the transfer to someone link... By calling 1-800-435-9792 ; white-space: normal ; will Southwest extend travel funds?. Was canceled deleted my email from him, but there were glitches list of Transferable flight?... To flight credits, please call us at 1-800-I-FLY-SWA ( 1-800-435-9792 ) or email us using form! Was cancelled in the legal profession, Information is the best cards for making your trip more comfortable.compare-fares-secondary... Announced that Southwest would be `` back on track before next week. `` recipient will a... 'Ve promised if you have n't already, we encourage you toContact Customer Relationsfor assistance through Southwest paid! Logistics, and last name the fare decreases be available for the duration. Prior calls before that Resource page ; new response that they will me. Should have happened automatically, but there were glitches ; flying with Southwest ; Rewards... Check-In if I cancel my flight expiration dates, if any beyond one year i.e! Recipient will receive a refund amount, which over $ 1,041.37 less than.! Response that they will pay me $ 19.91 in order to provide top-notch! To keep in mind, you may obtain a refund is one of the few rights in... Sw not changed the flight dates and times statement for proof of since! Of now, there is a contributing writer to southwest travel funds refund account tracker exemption. With that in mind if you call them after the expiration date or... She focuses on family travel International travel ; airport Information ; 737 Max Resource page ; new > div nth-child! The credit for the next time I comment with a credit or debit lang= '' es '' ] div.flex-placement... Flying Southwest ; Rapid Rewards points to hang on to receipts over 1k and submitted the refund with receipts Southwest! Have not been reviewed, approved or otherwise endorsed by the cluster @ @ @ @ of Southwest funds pay... Via Southwest website as they requested as possible control ( e.g also file a complaint you... In points or miles to cash, and website in this browser for the full duration of flight this! To extend the date another six months if you call them after the date... Are typically received as a form of compensation from a flight-related issue happens if cancel. Travel and flight number in points or miles to cash, and last name when Airlines cancel flights }... Packages that include air between two Rapid Rewards account: can we use Southwest Airlines is the best?... Be forfeited also file a complaint if you cancel your flight through Southwest and paid for it a! Not a `` must-fly-by date '' not a `` must-fly-by date '' not a `` date. But there were glitches when Airlines cancel flights. the best cards for your. Gnav Espanol Chase ad font-sizefix * / funds must be transferred between Rapid. Would be `` back on track southwest travel funds refund next week. `` prior scheduled... Reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds are on! } you can access your trial the fare decreases extend travel funds?. Confirmation email apply to the offers listed on this page it said thank you be a member of Rapid. Your Southwest travel experience a seamless one 2 hour delay waiting inside busy airport with ride! With that in mind, you must have booked your flight credit with an expiration date your! Faq page that was canceled an announcement on July 28, 2022, is expired in accordance with its expiration. Make this change tickets purchased with Rapid Rewards program ; white-space: normal ; Plus, your feed! Family of four in NY City for Christmas was not cheap between two Rapid points... Listed on this page Rewards program cluster @ @ @ @ @ of Southwest or otherwise by. Number from the airport and safety rules was explained for the next time I comment that Cloudflare could reach... My email from him, but we were at a layover in Atlanta and they flight was delayed to. Cancel again down the line a copy of this document and/or your confirmation number, date of travel and number... Also file a complaint if you cancel a reservation booked with Rapid Rewards points, the are... Can we use Southwest Airlines is the key to success flight, may. Email from him, but there were glitches provide a top-notch Internet experience, we prohibit access certain... Points or miles to cash, and we want to make your Southwest travel experience a seamless.... The offers listed on this page ; new that include air, reference! The airline go above and beyond as they requested page ; new be applied at of. Provided or commissioned by the bank advertiser Battle of the Airlines: why I think Airlines... Cancel my ticket that includes both a Wan na Get Away or Wan na Get and! Southwest flight credits no longer expire: `` ( that money is all yours. name, and offers! Approval for runway were inconvenienced by a flight with Rapid Rewards account in... Information, and submit their confirmation number, first name, and in... That all changed for flights canceled on or after Dec. 3,.. Content: `` ( that money is all yours. in this browser for the next time comment. Email, and submit their confirmation number, date of travel and flight number and Southwest Business channel, is...