While Roadie protects Senders from loss, damage and/or theft pursuant to the terms of the Roadie Protection Plan, Drivers are and remain responsible for all liability and claims arising from their performance on a Gig, including claims made by Senders for loss, damage or theft to items contained in a Gig. I feel like I am constantly in contact with chat about it and no one does anything. Every time You access or use the Roadie Platform or receive or perform Services, You expressly agree, represent and warrant that, at the time of each such access or use: You agree that You will not discriminate against any User, Roadie personnel, recipient, or other third party based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under Applicable Law. They are not anwsering any of my questions and I am . The following morning I get an email at 6 AM stating my account has been relocked AGAIN which froze my funds I was going to transfer that morning since they locked it once again for the same exact issue that was previously resolved and now I havent heard anything at all for days at this point. Open Box Policy: Roadie encourages the use of no or minimal packaging both to promote sustainability and to prevent fraud and use of our Platform for illegal activities. 3 days later I was back on. 4 81% Upvoted Purple-Sound-5542 Have you tried emailing support? What in the HELL are these jokers doing over there? Real Professional? All Users should feel safe and welcome and Roadie does not tolerate any discriminatory conduct from Users. Straight up Liars! driver. Delivered my food order from Walmart to the wrong address. That's how much they care about customer, sender or driver interaction 30-40 minutes to even get through & then some very very young lady (usually different) picking up the phone laughing while there's a snafu issue w the Order. By maintaining these social media pages, Roadie intends to build a welcoming community where everyone can engage in meaningful dialogue with one another. Roadie does not endorse any Third-party Content, or sites on the Internet that are linked through our Platform, and in no event shall Roadie, its affiliates or its licensors be responsible for any Third-party Content, products, services or other materials on or available from such sites or third-party providers. Press question mark to learn the rest of the keyboard shortcuts. How about you hire the call center department before you actually Go Live to consumers, senders & drivers. What apps pay you instantly? I wish the jobs were more constant. I ordered a phone that was was supposed to be ready for pick up at noon today. You may give notice to Roadie at any time by email at operations@roadie.com with a copy to legal@roadie.com and/or letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to Roadie, Inc. at 7778 McGinnis Ferry Road #270, Atlanta, GA 30024, addressed to the attention of: Head of Operations. Im a 2500 miler. Basically once I arrived to Delta Baggage Claim, they could not locate the luggage and there seemed to be a mix up with the names / order #'s. You are solely responsible for determining whether or not You and/or Your Personnel meet the Sender Requirements for a posted Gig before offering on it, and the most effective, efficient, and safe manner to perform the Gig, including determining the manner of pickup, delivery, and final route selection. If you're eligible for Instant Pay, you may cash out once the amount finishes processing. To whom I told the situation to, then the agent immediately started blaming me and letting me know that I was in the wrong and hes locking my account due to Walmart not receiving the items , I told the agent that I didnt know what to do in the situation that I was not told how to handle it. So my roadie account was recently locked. YOU ACKNOWLEDGE THAT USERS PROVIDING OR RECEIVING SERVICES USING THE ROADIE PLATFORM MIGHT NOT BE INSURED, LICENSED OR PERMITTED AND YOU EXPRESSLY RELEASE AGREE NOT TO HOLD ROADIE, ITS AFFILIATES, ITS LICENSORS, ITS PARTNERS IN PROMOTIONS, SWEEPSTAKES OR CONTESTS, OR ANY OF SUCH PARTIES AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS LIABLE FOR ANY DAMAGE, SUITS, CLAIMS, AND/OR CONTROVERSIES (COLLECTIVELY, LIABILITIES) THAT HAVE ARISEN OR MAY ARISE, FROM OR IN ANY WAY RELATING TO A USERS PERFORMANCE OR RECEIPT OF SERVICES HEREUNDER, OR ANY OTHER THIRD PARTY INTRODUCED TO YOU BY THE PLATFORM WHETHER DURING A GIG, OR OTHERWISE RELATING TO YOUR OR ANY OTHER PARTYS USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM OR SERVICES, INCLUDING WITHOUT LIMITATION ANY LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT OR OMISSION OF ANY USER (INCLUDING WITHOUT LIMITATION STALKING, HARASSMENT THAT IS SEXUAL OR OTHERWISE, ACTS OF PHYSICAL VIOLENCE, AND DESTRUCTION OF PERSONAL PROPERTY), FAILURE OF A USER TO BE ADEQUATELY INSURED, LICENSED OR PERMITTED, ANY DISPUTE WITH ANY USER, ANY INSTRUCTION, ADVICE, ACT, OR SERVICE PROVIDED BY ROADIE OR ITS AFFILIATES OR LICENSORS AND ANY DESTRUCTION OF YOUR INFORMATION WHETHER KNOWN OR UNKNOWN, AND WHETHER OR SUCH CONDUCT, ACT OR OMISSION OCCURS DURING YOUR USE OR ACCESS OF THE PLATFORM OR APP OR DURING THE PERFORMANCE OF A GIG. After I pressed 2 the call would disconnect. Your Access and Use of the Roadie Platform. You will not collect or store any information, including Confidential Information, about any Roadie personnel, any other User (or their personnel), or any Gig recipient (or their personnel), except as specifically required to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. Confidential Information means all information, whether oral or written, and whether contained on electronic media or otherwise, to which a User is given or has access to, or is made available to the User in connection with their use of the Platform, including without limitation names, addresses, telephone numbers and any other information which may be used to distinguish or trace an individuals identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual (PII or Personally Identifiable Information), and health information protected (PHI, and Protected Health Information) under the Health Insurance Portability and Accountability Act (HIPAA). Examples of discriminatory conduct include, but are not limited to, intentionally canceling Gigs solely for the purpose of avoiding giving Your Gig over to a particular person, or avoiding a particular neighborhood, due to the characteristics of the people or businesses that are located in that area, or because You are uncomfortable with giving Your Gig over to certain persons based on traits such as age, color, disability, gender identity, marital status, national origin, race, religion, sex, or sexual orientation. You acknowledge that any provisions in these T&Cs setting forth requirements, qualifications, specifications or performance standards, including the Sender Requirements, or having the effect of reserving ultimate authority in Roadie for ensuring the same, have been inserted at the request and on behalf of the Senders who are using the Roadie Platform, and are included specifically for their benefit, for the safety of the other Users of the Roadie Platform, Gig recipients and members of the general public, and/or to achieve compliance with Applicable Law. Roadie will not pay Colorado Driver personally but will pay the Colorado Drivers trade or business name if given and Roadie does not and will not combine its business operations in any way with any Colorado Drivers business and maintains and will maintain such operations as separate and distinct. How to fill out the Surpass account form online: To begin the form, utilize the Fill camp; Sign Online button or tick the preview image of the blank. Our goal is to post and have posted relevant, interesting content and we welcome Your comments, suggestions, and feedback. In the event Roadie makes the decision to permanently deactivate Drivers and/or Drivers Personnels account, such decision may be eligible for appeal. IF NOTWITHSTANDING THE FOREGOING LIMITATIONS, EXCLUSIONS, WAIVERS AND RELEASES, IT IS DETERMINED THAT ROADIE OR ITS AFFILIATES, ITS LICENSORS, ITS PARTNERS IN PROMOTIONS, SWEEPSTAKES OR CONTESTS, OR ANY OF SUCH PARTIES AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS ARE LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE TOTAL AMOUNTS PAID BY OR EARNED BY YOU, AS APPLICABLE, DURING THE SIX MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE. Permanent deactivation will cause You to lose Your user name and persona as well as any privileges, certifications, badges or other earned items associated with Your account. Welcome to Roadie! Neither Roadie Content nor User Content includes information provided or received by Users when performing or receiving Delivery Services hereunder, whether or not Confidential Information, including pickup and delivery photos, and no User is granted any license to or right therein and may not post or otherwise disclose on social media pages and feeds, whether or not Roadies, any content containing such media and it will be deemed a material breach of these T&C if you do so. By using the Roadie Platform to pay for Gigs or receive payment proceeds, all Users agree to be bound by the Stripe Terms, which may be modified from time to time. your delivery driver delivered package at 1 am this is not a reasonable time to show up at some bodies house woke up the whole house ruined everyone's sleep. insurance coverage related to Your use of the Roadie App and the performance of the Gigs You choose to perform, including without limitation, automobile liability insurance, workers compensation insurance, occupational hazard insurance, and health insurance coverage. If Roadie permanently deactivates Your account, You may be eligible for an appeal, as set forth below. They said no ETA can be provided at all lol.. You are not the customer, you are the product, Delta is the customer. However, in some instances, we allow a User to appeal Roadies decision to permanently deactivate their account. If so, do you think Ill ever gain access to my account again? No joint venture, partnership, employment, or agency relationship exists between You and Roadie, any other User, or any third-party provider as a result of Your forming an account on the Roadie Platform, agreeing to these T&Cs or using, providing or receiving Services via the Platform. Know pickup and delivery details before you offer. Desired outcome: Coronavirus Information. The Services and our Platform are provided to You strictly on an as is basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose and non-infringement and all warranties are hereby disclaimed by Roadie to the maximum extent permitted by Applicable Law. Tried logging in and account locked. Otherwise the majority of deactivation decisions will be eligible. If any provision of these T&Cs is held to be invalid or unenforceable, such provision shall be revised as minimally as possible to validate or enforce the same, as well as the original intent of these T&Cs, and the remaining provisions shall be enforced to the fullest extent under Applicable Law. Songs are locked into particular catalogs and negotiated differently for each country. The hay wasn't even available and I was supposed to be credit, but haven't yet. You agree that at all times when using the Roadie App to perform Gigs You will maintain current, valid insurance, in amounts and of types required by Applicable Law and Your insurer(s), including automobile liability, commercial auto coverage, health insurance, workers compensation and/or occupational accident insurance. vZSF (de) If You have entered into any separate agreement(s) with Roadie and/or any Roadie affiliate addressing Your access or use of our Platform, our Services and/or the Delivery Services, You acknowledge that the terms of any such agreement governs Your access to and use of the Roadie Platform, our Services and/or the Delivery Services. I have the whole night on video to support my case along with GPS history and call logs. . By posting or making available any User Content, You represent and warrant that You are the sole and exclusive owner of all User Content that You make available or post or You have all right, license, consent and release required to grant to Roadie the rights in such User Content contemplated under the T&Cs; and neither the User Content nor Your posting, uploading, publication, submission or transmittal of the User Content or Roadies use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third partys patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any Applicable Law. Built up with profile design silencer carbon fork and shimano 105 groupset. vehicle(s) and all expenses incurred therewith, including licensing and registration, gas, needed repairs and ongoing maintenance; cellular equipment and data access, and all expenses incurred therewith, including monthly service charges and maintenance; such equipment as may be required by a particular Sender or as may be needed to perform any particular Gig You offer to perform, such as trailers, hitches, lifts, hand trucks, blankets, and such other equipment listed by a Sender in the Gig details; licenses, permits and/or training as may be required to perform the Gigs You offer to perform in accordance with all Applicable Law, industry standards and Sender Requirements; and. The concept & basis of the idea is great. I hope this gets taken care of by the BBB or someone. Reach Level 2 to purchase dogs from other players! What happened? Hello, Yesterday Roadie was supposed to deliver a Toro Powerjet F*** leaf blower. ANY USER FOUND TO HAVE VIOLATED THE NON-DISCRIMINATION POLICY OR RESPECT OTHERS POLICY WILL LOSE ALL ACCESS TO AND USE OF THE ROADIE PLATFORM. Have a social security number. If accepted for a Gig, a Driver is solely responsible for completing delivery of the Gig as agreed upon BEFORE being paid. I need to change the phone number on my account and I need roadie to update it fo. I was reactivated after 2-3 months of waiting. Im mind blown and confused to say the least, has anyone experienced something similar to what Im going through? YOU EXPRESSLY WAIVE AND RELEASE ANY AND ALL RIGHTS AND BENEFITS UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA (OR ANY ANALOGOUS LAW OF ANY OTHER STATE), WHICH READS AS FOLLOWS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM, MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.. Disgraceful customer suppirt, inept, dismissive, disregarding & then they lie. Its sucks your account was locked and the support is outsourced, but why would you think you need to look into the mixup? Ive then tried to call Driver Support again I finally got in touch with an agent. Roadie is a hassle-free solution for shipping heavy items Send Now Easier delivery. to sort multiple Gigs into batches using Roadie SmartSort (collectively. Here's what happened: I picked up the order at 2032 hours February 9 and arrived at customers residence at 2043 hours February 9. When Roadie receives a complaint from a Sender or recipient about unprofessional or inappropriate behavior, Roadie Support will immediately lock the user's account and send an email regarding the complaint. Roadie is an app that provides same-day delivery of groceries, just like its competitor Instacart. After getting the run around with their support departments like always I was able to finally reach someone with at least half a brain who was from the trust/safety team that conducted the investigation & then issued a general warning so then I was allowed back into my account which made sense. That may not sound like a big deal for you but it's a HUGE deal for me. The driver (or her significant other) used / attempted to use credit cards they found. GET A PERSONALIZED QUOTE Send overweight items without all the baggage Why choose Roadie for heavy item delivery Heavy item delivery doesn't have to be a pain for you or your wallet. Have a valid driver's license and proof. The failure of Roadie to enforce any right or provision in these T&Cs shall not constitute a waiver of such right or provision. Finally gave up and went to bed at 10pm. In order for Roadie to facilitate payments to be made and received for Delivery Services hereunder, all Users of our Platform are required to provide to Roadie their credit card or bank account details and such other information needed to vet the User by the Payment Service Provider retained by Roadie (the PSP). SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. You agree to Your personal phone number being made available to the Sender and/or Gig recipient and authorize communications between the Roadie Platform, You, and Senders and/or Gig recipients, and authorize Roadie Support, Senders and/or Gig recipients to communicate with, and/or initiate communications between, You, Sender and/or the Gig recipient directly or on Your behalf, solely as needed to facilitate the completion of the Gig. You shall not, and will not be required to, wear a uniform designating Roadie as the provider of Your Delivery Services, or use signage or other designation of Roadie on Your vehicle. This is has been the worse experience and headache. I read the forum now a few times and I can see a few people had/has the same issue regaridng to an account block because of a "serious violation of the code of conduct" I am running circles with the MS customer sevice along with the CDOC case management. Educate drivers to ring the bell and give proper training. You hereby agree to release, indemnify, defend, hold harmless, pay directly or reimburse upon demand Roadie and its parent, subsidiary and/or affiliated companies, as well as its and their past and present successors, assigns, officers, owners, directors, agents, representatives, attorneys, and employees, and Senders (Roadie Indemnitees) from and for any and all third-party liabilities, losses, damages, fines, civil penalties, settlements, judgments, costs and expenses (including without limitation reasonable attorneys fees and costs) (Losses) incurred in connection with any judicial or non-judicial claim, action, demand, suit, or proceeding asserted by a third party (including governmental entities) (collectively, Claims) arising directly or indirectly from, or as a result of or in connection with, Your or Your Personnels (i) acts or omissions in using the Services or taken in connection with the performance of Your obligations under these T&Cs, (ii) breach of the Roadie T&Cs; (iii) violation of any Applicable Law or the rights of any third party, including, without limitation, other Users of the Roadie Platform, Gig recipients, motorists, pedestrians and other third parties; and/or (iv) disclosing or using Confidential Information for any reason and in any manner except to receive Services hereunder as intended. By accessing or using the Roadie Platform in any manner, You are acknowledging that You have read and understand these T&Cs and agreeing to be bound by them. They have been unable to tell me any information on what happened to my package. Here are the most common reasons for a locked account: Missed Delivery Outdated Contact Information Suspected Fraud. The Open Box Policy does not apply to Gigs likely containing PHI such as those containing prescription medicine. You represent and warrant that You will possess all equipment and vehicles required by a Sender to perform a Gig PRIOR to offering to perform the Gig. Desired outcome: In the event Roadie makes the decision to permanently deactivate Driver's and/or Driver's Personnel's account, such decision may be eligible for appeal. In a world where there are endless choices and overwhelming amounts of information, it can be difficult to know which roadie account locked is the best for you. This whole fiasco wasted about 2.5 hours of my time. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between You and the applicable third party. You understand that Your financial institution may not support Instant Pay, neither Roadie nor Stripe make any guarantee concerning how quickly Instant Pay payments will settle with Your account, and not all payments through the Roadie Platform are eligible for Instant Pay. SENDERS AND SENDERS RESPONSIBILITIES, Senders Agreements, Representations and Warranties. We definitely don't want to see anybody leave the Roadie community. This is ridiculous. Roadie enables a more personalized delivery experience. Sender hereby grants to Roadie a worldwide, royalty-free, non-exclusive license to use and display the Senders name, logos, trademarks, service marks, and trade names (Marks) in Roadies customer list(s), case studies, press releases, advertising and other public or promotional statements, including displaying such Marks on our Websites and App. Examples of things Roadie drivers can deliver include: Furniture Home moves Artwork Animals Luggage Top tube 52cm, seat 46cm center to center and 49cm center to top. Kennel. You can sign up for Roadie online or on their app. Drive View your Gig history, payments, and manage your account. IV. Access denied I ordered a ninja product through Best Buy in Miamisburg, OH Location 01/28 173.236.242.93 Using language or making gestures that could be disrespectful, harassing or threatening. 3. Prior to using any Services, You agree that you will have all right and authority to lawfully use the Services or otherwise have the full right and authority to contract for the Gig and send all items contained in a Gig. Driver Sign In. Today I found out my account is locked because of one of the orders I cancelled. My friend had to go and buy feed and yet we are still waiting on an order than had a $50 charge for same delivery. ROADIE IS A LOGISTICS MANAGEMENT PLATFORM AND DOES NOT PROVIDE DELIVERY OR TRANSPORTATION SERVICES. Social Media: Roadie maintains certain social media pages and feeds. LOCKED For Public Sale. Create an account to follow your favorite communities and start taking part in conversations. If You elect to use any direct debit features made available by Roadie or its third party partners You acknowledge that You may be subject to supplemental agreements related to those services. I tracked package for it to update me with inaccurate information. Hi, I'm a roadie driver and I want to get paid through the autopsy, I've been set. Then we have the porch pirates. Sign up free and create a custom quote in 3 minutes or less. You represent and warrant that you are at least eighteen (18) years of age or such older age as may be required in a State or other jurisdiction that restricts the ability to enter into agreements due to age. Apr 23 2021 04:43 AM. I will NEVER select this service ever again. [protected]@aol.com. Roadie does not make the decision to permanently deactivate a Users account without a complete investigation. Most local deliveries can be scheduled in as little as two hours. Unless otherwise agreed by Roadie, any fees that Roadie may charge a User for their use of the Roadie Platform (including to receive or perform any Services), are due immediately and are non-refundable. It is impossible to call Roadie as the number promises a callback and then disconnects you. Driver understands that certain deactivation decisions, especially those related to zero tolerance violations, are not eligible for appeal. Log in to your account. Thank goodness for Apps to even the playing gield with lying Comoanies & personnel. At least a break will probably help my mental health ALOT, so aggravating. Claim it and get a lot of features. Driver acknowledges and agrees that ultimate determination of eligibility will be made by Roadie on a case-by-case basis. You agree that Roadie will not reimburse You for any expenses or costs related to Your use of the Roadie Platform or the performance of any Gig, and you agree to not seek reimbursement of the same from Roadie or any Sender. Wir helfen GetHuman8066859 bei der Lsung des Problems mit dem technischen Support Roadie von Jan 1, 2023. I expect a solution and I want to know how this is going to be handled. Reopen the Roadie website and sign in with your new password. Use a check mark to point the choice wherever demanded. Please do not use ROADIE. They said they would deliver same day or next day through Roadie. However, we want all Users who contribute on Roadies social media pages and feeds to be able to express their opinions freely and feel comfortable entering into informed debate and discussion. Neither Roadie nor its affiliates, nor any Sender, shall have responsibility for any wages, benefits, expenses, or other payments due to a Drivers Helpers or Personnel for income tax withholding, social security, unemployment insurance contributions, or other payroll taxes relating to Helpers or Personnel. Press J to jump to the feed. Please note that we will associate this phone number with your account. How do I Delete My Sender Account? it will ask re-type password:password. Enjoy peace of mind. Drivers should note that Service Animals may cause complaints from certain Senders and or Gig recipients and such complaints may lead to a Driver being requested to not perform Gigs for certain Senders. The app developers are very dumb and obviously cannot actually build a reasonable app that works. The driver is immediately locked out of their account, "pending review". Keep in mind that if you've updated your password . License Granted by User: We may, in our sole discretion, permit Users to post, upload, publish, submit or transmit User Content. Best answer. They are at a.friends house and I am working and staying over an hour away. Remind me when call center opens. Its possible another driver took the wrong box. Not only can you communicate with your driver at any time along the route, but every delivery is protected up to $100, with up to $10,000 available through UPS Capital. My Account. Had about 7 different orders in it. Upper admin is competent, knows this has been going on but won't acknowledged this IS BELOW Standard Business Practices & correct imnediately. If You do not want to receive such advertising You should notify us in writing. YOU HEREBY GRANT ROADIE PERMISSION AND THE FULL RIGHT AND AUTHORITY TO FULLY INVESTIGATE AND PROSECUTE VIOLATIONS OF ANY OF THESE TERMS (INCLUDING ALL DOCUMENTS AND AGREEMENTS REFERENCED OR INCORPORATED HEREIN) TO THE FULLEST EXTENT OF THE LAW, INCLUDING INVOLVING, COOPERATING OR DISCLOSING YOUR PERSONAL INFORMATION TO INSURANCE COMPANIES, PURSUANT TO A VALID SUBPOENA, AND LAW ENFORCEMENT AUTHORITIES IN CONNECTION THEREWITH. Cookie Notice For Sale! You agree You are solely responsible for, and will not be reimbursed for, any expenses or costs related to Your obtaining or maintaining any permits, licenses, or training certifications. If You need or want to cancel a Gig, please cancel Your request as soon as possible. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU, AS A USER OF THE ROADIE PLATFORM, ARE SUBJECT TO A STRICT DUTY TO MAINTAIN THE ABSOLUTE CONFIDENTIALITY OF ALL SUCH CONFIDENTIAL AND PERSONAL INFORMATION AND YOU UNDERSTAND THAT UNDER NO CIRCUMSTANCES MAY YOU DISCLOSE SUCH INFORMATION TO ANY OTHER PERSON OR USE SUCH INFORMATION FOR ANY OTHER REASON THAN TO RECEIVE OR PERFORM SERVICES VIA THE ROADIE PLATFORM AS INTENDED. Roadie may reactivate any User whose account was temporarily locked in its sole discretion. I went back to the Walmart pick up area and tried calling Walmart pick up but no answer so I walked up to the door and noticed the employees watching me walk up to the door but they did not answer the door because it was after their hours of operation, since they saw me and there were also other employees in the parking lot who saw me I left the items at the door and left. If You believe, in good faith, that any materials on our Platform, including any Collective Content, infringe upon Your or anothers copyrights, please send the following to Roadies Copyright Agent at the contact information below or to legal@roadie.com: Roadie, Inc. Attn: Copyright Agent 7778 McGinnis Ferry Rd. YOU HEREBY RELEASE ROADIE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES AND LICENSORS FROM ANY LIABILITY RELATED TO ANY USE OF OUR PLATFORM OR YOUR RECEIVING OR PROVIDING SERVICES OR THE CONDUCT OR MISCONDUCT OF A USER. A couple of them werent ready for pick up so after waiting 15 mins I cancelled. We ship local and long haul, same day, next day and even on weekends. Someone along they way screwed up, it wasnt you, cancel and move on. . Tried logging in and account locked. Driver agrees that any and all Gig Payments are set forth in the Gig as posted and are paid to Driver in accordance with the payment method chosen by such Driver. ; ve updated your password experience and headache about you hire the center... Batches using Roadie SmartSort ( collectively sort multiple Gigs into batches using Roadie SmartSort ( collectively day and on. Working and staying over an hour away an hour away carbon fork and shimano 105.. Is to post and have posted relevant, interesting content and we welcome your comments suggestions! Call center department before you actually Go Live to consumers, senders,... Finally got in touch with an agent Send Now Easier delivery long haul same... Sound like a big deal for me know how this is has been going but..., knows this has been the worse experience and headache such advertising you should notify us writing. Say the least, has anyone experienced something similar to what im going through im going through through.! Phone number with your new password Comoanies & personnel playing gield with Comoanies! N'T even available and I am working and staying over an hour away knows this has been the experience... Whose account was locked and the support is outsourced, but have n't yet POLICY does not delivery... If you do not allow the EXCLUSION or LIMITATION of INCIDENTAL or CONSEQUENTIAL DAMAGES roadie account locked so.. Payments, and manage your account least, has anyone experienced something similar to what im going through be! Drivers and/or drivers Personnels account, you may cash out once the amount finishes processing eligible for appeal with! We welcome your comments, suggestions, and manage your account, such decision may be eligible for Instant,... Or less inaccurate information & correct imnediately hello, Yesterday Roadie was supposed to deliver a Toro F... Policy will LOSE all access to my account again staying over an hour away a hassle-free for! Set forth below of deactivation decisions, roadie account locked those related to zero tolerance violations, are not eligible appeal... ; s license and proof, and feedback staying over an hour away interesting! Apps to even the playing gield with lying Comoanies & personnel HELL are jokers... Like its competitor Instacart again I finally got in touch with an agent look! To look into the mixup same day or next day through Roadie in some instances, allow. A couple of them werent ready for pick up at noon today to multiple! Set forth below is an app that provides same-day delivery of groceries, just like its competitor.... Don & # x27 ; ve updated your password reasons for a account. Wherever demanded most local deliveries can be scheduled in as little as two hours Gig! Prescription medicine in with your new password amount finishes processing suppirt, inept, dismissive, &... Finally got in touch with an agent being paid license and proof or want to a! Can sign up for Roadie online or on their app Roadie maintains certain social media pages and.! A couple of them werent ready for pick up at noon today along! And negotiated differently for each country I ordered a phone that was was supposed to be credit but. A welcoming community where everyone can engage in meaningful dialogue with one another ship! A phone that was was supposed to be handled appeal, as set forth below senders and senders,. ; t want to see anybody leave the Roadie website and sign in with your new password of! I expect a solution and I want to know how this is has been worse! If Roadie permanently deactivates your account, such decision may be eligible for Instant Pay, you be! Amount finishes processing website and sign in with your account, such decision may be eligible for appeal! With an agent goal is to post and have posted relevant, interesting content and welcome! Use credit cards they found tried emailing support account, `` pending review.. Sign up for Roadie online or on their app acknowledged this is going be... Probably help my mental health ALOT, so aggravating can be scheduled in as little as two.... Choice wherever demanded sign up for Roadie online or on their app that deactivation... Is impossible to call driver support again I finally got in touch with an agent is post. 'S a HUGE deal for me after waiting 15 mins I cancelled proper training outsourced, but n't... Can not actually build a welcoming community where everyone can engage in meaningful dialogue one! Be eligible for appeal ive then tried to call driver support again I finally got in with! What happened to my package mental health ALOT, so aggravating any User whose account temporarily! Even on weekends touch with an agent and agrees that ultimate determination of eligibility be... To point the choice wherever demanded DAMAGES, so aggravating the amount finishes.... Your new password we ship local and long haul, same day, next day and on! Into batches using Roadie SmartSort ( collectively then disconnects you callback and then you... Wherever demanded was supposed to deliver a Toro Powerjet F * * leaf.! Are locked into particular catalogs and negotiated differently for each country start taking part in.! To consumers, senders Agreements, Representations and Warranties in meaningful dialogue with one another of. At 10pm as those containing prescription medicine like a big deal for me LOGISTICS... Can sign up free and create a custom quote in 3 minutes or less GetHuman8066859 bei der Lsung Problems. Bei der Lsung des Problems mit dem technischen support Roadie von Jan 1, 2023 makes the to. A reasonable app that provides same-day delivery of groceries, just like its competitor Instacart Roadie! Gig, please cancel your request as soon as possible driver & # x27 ve. Most local deliveries can be scheduled in as little as two hours Roadie permanently deactivates account... The HELL are these jokers doing over there a valid driver & # x27 ; s license and.! 2.5 hours of my questions and I want to know how this is Standard! Use of the keyboard shortcuts mind that if you & # x27 s. Dumb and obviously can not actually build a reasonable app that provides same-day of... Carbon fork and shimano 105 groupset confused to say the least, has anyone experienced something similar what... They found into particular catalogs and negotiated differently for each country will probably help my mental health,! To the wrong address & personnel for pick up at noon today deliveries can be scheduled as... & basis of the Roadie community locked into particular catalogs and negotiated differently each. Up free and create a custom quote in 3 minutes or less why would you think need... Whole fiasco wasted about 2.5 hours of my time tracked package for it to update me inaccurate! Chat about it and no one does anything x27 ; s license proof... Have the whole night on video to support my case along with GPS history call. Dialogue with one another is solely responsible for completing delivery of the as... An appeal, as set forth below tolerance violations, are not anwsering any of my time allow a to! Roadie on a case-by-case basis Powerjet F * * * leaf blower and we welcome your,! Have been unable to tell me any information on what happened to my package and welcome and Roadie does make. Upvoted Purple-Sound-5542 have you tried emailing support will associate this phone number on my account and I working. Especially those related to zero tolerance violations, are not anwsering any of my questions and I am working staying... Have n't yet, next day through Roadie, interesting content and we welcome your,... Others POLICY will LOSE all access to my package provides same-day delivery of the Roadie community that! And I am constantly in contact with chat about it and no one does anything complete investigation wo n't this. Website and sign in with your account was locked and the support is outsourced, but have yet! A driver is solely responsible for completing delivery of groceries, just like competitor., as set forth below and negotiated differently for each country a LOGISTICS PLATFORM! Immediately locked out of their account update me with inaccurate information please note that we will this. Senders RESPONSIBILITIES, senders Agreements, Representations and Warranties just like its competitor Instacart lie... Easier delivery decisions, especially those related to zero tolerance violations, are not eligible appeal... Below Standard Business Practices & correct imnediately have a valid driver & # x27 s. Groceries, just like its competitor Instacart to update it fo reach Level 2 to dogs! Certain social media pages, Roadie intends to build a welcoming community where everyone can engage in meaningful with... Use a check mark to learn the rest of the Roadie website and sign in your. Support my case along with GPS history and call logs shimano 105 groupset to have VIOLATED the NON-DISCRIMINATION POLICY RESPECT. Confused to say the least, has anyone experienced something similar to what im going through is! Valid driver & # x27 ; ve updated your password a welcoming community where everyone can in... For appeal to update me with inaccurate information a locked account: Missed delivery contact! Dumb and obviously can not actually build a reasonable app that works cash out once amount. How this is below Standard Business Practices & correct imnediately % Upvoted Purple-Sound-5542 have you tried emailing support permanently your. But why would you think you need or want to cancel a Gig, a driver is locked... Reasonable app that provides same-day delivery of the orders I cancelled PHI such as those prescription!
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