This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The hotel is part of an entertainment complex called Falcons Beyond Destination Punta Cana, an exciting destination for shopping, dining and entertainment, including a theme park. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). (sewer smell) -Many issues in our 3 year old preferred ocean view room. Find the right card for you. Dreams Natura Resort & Spa offers a variety of international and family friendly dining options including six la carte restaurants, a buffet, grill, and a caf. Copyright 2023. There are nine restaurants on-site where you can have breakfast with characters from SpongeBob Squarepants and The Fairly Odd Parents (for an additional cost) or visit a space-themed restaurant (with a Milky Way cocktail for parents). Dreams Natura Resort & Spa: Poor customer service - See 1,607 traveller reviews, 2,456 candid photos, and great deals for Dreams Natura Resort & Spa at Tripadvisor. - Read 1,608 reviews, view 2,460 photos, and find great deals for Dreams Natura Resort & Spa at Tripadvisor We actually liked that they didn't try to sell us on their timeshare or rewards program or whatever it is. Anything I asked for was taken care of immediately, it's just funny that we always had to ask and my parents never did. Join Danny as he tours a Preferred Club Master Suite Ocean Front located at the brand new Dreams Natura, Resort & Spa. Does anyone know if they have allergy information on any of the food they serve? Family Fun Kids Clubs Make a Splash Day & Night Entertainment Spa by Pevonia Fitness Family Fun There is no better place to enjoy some family time. Welcome to the Dreams Natura Resort & Spa! We look forward to welcoming you and your family again. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Dear Emily, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Dreams Natura Resort & Spa. The resort's 488 rooms feature mahogany furniture, marble floors, and textiles in deep blue hues. Funjet Vacations offers all-inclusive vacation packages to your favorite destinations such as Mexico, the Caribbean, Florida, Hawaii and more. These resorts boast a great location, outstanding service, and perks that will please any traveler. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMR Collection property with the ultimate peace of mind. Facing the Caribbean Sea on a white-sand beach, this all-inclusive resort is a short 10-mile . There was no guacamole at the pool area which a lot of people wanted and people would walk to the buffet and bring a plastic plate of guacamole back to the pool area. We've always enjoyed staying at Dreams Resorts for the added touches that you can't find everywhere, like soaking tubs on the balcony (perfect for kids' bubble baths), included 24/7 room service and tablets for viewing resort info, menus, activity schedules and . (Enrollment required for select benefits.). We saw him daily and always remembered our names and made us feel like old friends. Kids play area and slides were great! My biggest complaint and the reason I would not return to this resort, is the chair situation at the pool. Are there opportunities to exercise at Dreams Natura Resort & Spa? Spacious rooms and suites, graciously appointed and luxuriously equipped, provide a picture-perfect vacation experience with welcoming service and romantic inclusions. Whether shes sharing tips for planning the perfect theme park trip or finding a hotel with personality, her goal with every story she writes is to inspire you to get out and explore the world. There seem to be a lack of consistency in many places at this resort. Our room was nice, in building 3 and we didn't have any of the fire alarm issues that we've heard about. For the shortest walk to the water park, reserve a room in the French Village section, where youll find accommodations ranging from one to three bedrooms, a French patisserie and a fine-dining restaurant with Parisian-inspired cuisine and a large pool with a swim-up bar. He had reserved us one of the best seats to watch the Super Bowl and really made it a memorable experience!!! Land price is per person based on double occupancy (unless noted) for select travel dates shown. Child care services are available separate from the Explorers Club or Core Zone. The staff were all very nice. Women were just grabbing napkins from the pool bar and using paper towels as alternatives. Top room amenities include a minibar, air conditioning, and a flat screen TV. Huge thabk you to Berto and Yessy. We greatly appreciate your compliments on our team. more money. We recommend calling ahead to confirm details. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive experience. Click on the preview-image above to see the full-size version of this Property Map. Even better, admission is included in the cost of your stay. Dreams Natura Resort & Spa features 553 spacious suites with private terrace or balcony for stunning views of lush mangroves or the rich blues of the Caribbean Sea, as well as 24-hour room service, in-room mini-bar and a wide array of amenities for a relaxing stay. Some water runs from it in some specific seasons, which is clean and does not represent any danger to our dear guests. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. En supplment, Massage du dos Dear Lauren O, Thank you for taking the time to share your review on this platform. Others open up directly to one of the resorts nine sparkling pools. As soon as we checked in on Saturday we met Enrique who told us to make sure we found him Sunday because he had something special. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Arrecifes - Nizuc Brazilian Restaurant/Moon Palace. Km 332 Carretera Cancun-Tulum Sm 31, Mz 03, Lote 101-21, Puerto Morelos 77508 Mexico, Lock in the lowest price from these sites, We spent 5 days at Dreams Natura for the Super Bowl/ Valentine's Day and I can't say enough about the great time we had!!! We spent 2 weeks at Natura and enjoyed it FULLY! -Beatuful sunrises if you're up early enough. This new ground-up build i. Does Dreams Natura Resort & Spa have airport transportation? Some of the suites also boast swim-out pools and views of the beach from a private terrace. My kids enjoyed watching cartoons late at night. Lors de votre sjour, vous pourrez profiter d'une terrasse. Learn more. Facing the Caribbean Sea on a white-sand beach, this all-inclusive resort is a short 10-mile drive from the Cancun International Airport and features 553 luxury rooms and suites. However, our cleaning team works hard to keep the beach clean. Billets pour des attractions ou spectacles Check out some of the best-rated family resorts in Cancn below: Now Emerald Cancun - All Inclusive in Cancun for $163 per night and a 5-star rating. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Sip our signature drinks at one of the six bars and lounges where you can swim up for a cocktail or enjoy stunning views from an open-air lobby bar. Also, bring reusable or plastic straws! I feel like there was always something to do at night and all of the entertainers were so good. What food & drink options are available at Dreams Natura Resort & Spa? This is the version of our website addressed to speakers of English in the United States. TAR#5308 Florida ST #37983, Mexico
Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & spa will offer a unique Unlimited-Luxury experience. So many activities but the water park its amazing! Book today! Response from Carmen Morquecho / E-concierge. We are so happy to know how fabulous Ryan and Drews vacation was. My kids love this place so much! It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. My wife and I we're here February 2023 Overall: This place is just OK. Rooms are basic at this budget-friendly resort, but local artwork adds a bit of flair. Dreams Natura provides the ultimate backdrop for unparalleled pampering, family fun and lasting memories. With only 250 guest rooms, Coconut Bay Beach Resort & Spa is smaller and more intimate than many all-inclusive resorts without sacrificing amenities, though. BIG welcome and congratulations to all new members! Aside from its water park, this Montego Bay all-inclusive resort also has two private beach areas with shaded lounge chairs, a large outdoor pool (that tends to be quieter than the water park area), clubs for kids and teens, 11 indoor and outdoor restaurants and bars with offerings that range from local specialties like salt fish and ackee to hearty Italian fare. Gratuit! I'm not one to normally participate in all of the things going on around the pool, as I tend to like to relax and read a book with my drink, but Berto had me looking forward to aqua aerobics daily. Another few times we tried walking over to the ladies bathroom that was by the swim-up bar and it was the same, either no toilet paper in all three stalls, or for some reason the main door to it would be locked. Plus, your own feed of TPG content. But when I want to spend my entire day in a comfortable spot where I can see my kids playing, I needed to ensure I had somewhere to sit. My husband was not the only one down there at that ridiculous hour, he said there were other people down there doing the same, all kind of milling about making sure they got chairs. All of them were incredible polite and helpful. Located 10 minutes away from Cancun International Airport, this family-friendly beachfront resort offers guests an all-inclusive vacation of Unlimited-Luxury, where everything is included: 24-hour access to unlimited food and beverage options, la carte dining with no . All of the slides are a bit different with tall body slides for thrill-seekers to slides you can twist down in an inflatable raft. New to the group? We were missing a door on our bathroom and the one we did have had sharp plastic broken off of it so that was unfortunate. This is a great place for kids and probably a great place for weddings but if you're going with a group of people you want to actually sit near and relax with during the days unless you're willing to get up super early, I probably wouldn't recommend this resort. We are so happy to know how fabulous your family vacation was and how much you loved our facilities, restaurants, and nightly entertainment. It is a 15 minute ride from the Cancun airport. For on-site dining, there is a main buffet restaurant serving international and local fare, as well as a casual pizza restaurant and snack bar. With so many fan favorites like the lazy river, rollglider and water park, the hardest part will be deciding what to try first. We didn't claim the coupons for the spa because the prices were so high that even with a $40 discount it wasn't going to make a difference for us. It has eight dining locations, seven bars and five pools. Very dirty water full of submerged hidden wood and filled with plastic garbage making it impossible to swim or even wade in. Dreams Natura Resort & Spa - All Inclusive 8.0/10 Very good See all 731 reviews Popular amenities Pool Free WiFi Parking included Pet-friendly All-inclusive Air conditioning Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500 View in a map Explore the area Arrecife de Puerto Morelos National Park 3 min walk We regret to know that your stay was not entirely pleasant due to the details that you refer to. I feel like we were treated like VIP's. Riviera Maya
Pricing starts at around $614 per night for a family of four. Sometimes it's worth a large investment to reap the benefits of a great credit card. We will take the proper measures to prevent reoccurrences like this in the future. How often you can visit depends on which package you purchase. I had the hydrotherapy, hot stone massage and scrub. Pricing starts at around $630 per night for a family of four. Email this Page to a Friend. There are more places to choose from in the, Now Natura Riviera Cancun - All Inclusive, Frequently Asked Questions about Dreams Natura Resort & Spa. Please allow us to share with you that feedback from our dear guests is of the utmost importance to us for we are constantly striving to be better. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our property is in the Riviera Cancun, not in the Cancun Hotel Zone and we are closer to the airport and popular excursions. It is a great pleasure to read your feedback and see that Jose provided you with an exceptional experience on your recent stay with us. We would like to thank you for taking the time to post a review and your beautiful photo on TripAdvisor. We really look forward to hosting you again soon on your next family trip!
Kind regards, Carmen Morquecho, E-Concierge. Camino Real . *Rates displayed are per person based off double occupancy and have been collected within the last 48hrs. There was so much to do, my kids never got bored and neither did I. Dreams Natura Resort & Spa: Was better than expected! Book here and avoid any surprises at your arrival to Dreams Natura Resort & Spa. It's true that only two of the three water slides were working but that was more than enough and you never had to wait for a turn down the slide. Theres a shallow-depth pool with slides for young children, medium-size slides for older kids and full-size, full-speed slides for kids and adults who meet the height requirement. Before I forget, the spa experience was superb. Claim your listing for free to respond to reviews, update your profile and much more. Lors de votre rservation, vous pouvez obtenir des rduction et des services gratuits. El Dreams Natura Resort & Spa - All Inclusive est ubicado en Cancn, a 1,3 km de la playa Baha Petempich, y ofrece alojamiento, restaurante, aparcamiento privado gratuito, piscina al aire libre y centro de fitness. Seldom travelers may not get enough value to warrant the cost. I have never had to reserve a spot at a pool and I normally go down around 9:00 a.m. after breakfast. Room service great, all of the servers are super nice, levis was our favorite form room service. Facing the Caribbean Sea on a white sand beach. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Theres so much to do at the water park, you could easily spend the entire day there. The best thing about visiting an all-inclusive resort with your family (other than, you know, being on vacation) is that all of the costs are built in. Our points-obsessed staff uses a plethora of credit cards on a daily basis. The secluded property attracts mostly couples wanting privacy and easy access to the Ubud sights, which are within about a 10 to 15 minutes' drive. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hilton Rose Hall is home to one of the largest and best water parks in Jamaica. En supplment, Thermomtres fournis aux clients par l'tablissement, Professionnels de sant disponibles, Trousse de secours disponible, Contrle de l'tat de sant des clients, Gel hydroalcoolique dans l'hbergement et les pices frquentes, Les accessoires partags (menus, magazines, stylos, papier) ont t retirs, Le personnel respecte les protocoles de scurit tablis par les autorits locales, Barrires physiques ou crans placs entre le personnel et les clients dans les zones o cela est ncessaire, Respect des rgles de distanciation physique, Paiement sans espces disponible, Enregistrement et dpart sans contact, Les clients peuvent refuser le service de nettoyage de l'hbergement pendant leur sjour, Le mnage dans l'tablissement est effectu par des socits de nettoyage professionnelles, Hbergement ferm aprs le nettoyage, Hbergement dsinfect aprs chaque sjour, Serviettes, linge de lit et vtements lavs conformment aux recommandations des autorits locales, Utilisation de produits d'entretien efficaces contre le coronavirus, Protection hermtique des plats livrs, Les assiettes, les couverts, les verres et les autres lments de la vaisselle sont dsinfects, Livraison de repas possible dans l'hbergement, Distanciation physique dans les espaces repas. Real stays. Rate does not include any applicable daily resort or facility fees (and in Europe, city tourist taxes) payable directly to the resort at check-out; such fees will be advised at the time of booking. Pricing starts at $408 per night for adults and $38 per night for children. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. We like yes people! Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & spa will offer a unique Unlimited-Luxury experience. Elegant accommodations, unlimited dining and drinks, and world-class entertainment awaits when you book a luxurious all-inclusive getaway at Dreams Natura Resort & Spa in stunning Cancn . Regarding your constructive observations, we have sent all your comments to our management team and have started to take measures. Discover Our Resorts Enjoy luxury and relaxation at the ideal Dreams destination for you. The water at the beach wasn't great but that's out of their control. We regret to know that our Preferred club benefits have not met your expectations. El coche es rentado, nos dijeron que ya estaba solucionado y no fue cuerto. They're room was really nice, but they were just above the Garden area and they did find it very loud with the weddings and shows going on. Dreams Natura Resort & Spa by AMR Collection is the 2022 Noble Beach Prize winner for the Most SPAwesome Experience! En raison de la pandmie de coronavirus (COVID-19), cet tablissement prend des mesures pour assurer la scurit de ses clients et de son personnel. It's difficult to drink the slushy drinks without them and the no straw movement is huge. Use Points Accessible Room Award Category B Hotel Accommodations Photos Offers Accommodations The theme park Katmandu Park has the latest in tech-forward attractions, like virtual roller coasters and 4D laser shooting games. Cost includes $12.95 plus applicable local sales tax. This program is designed to provide kosher food options for guests who adhere to Jewish dietary laws during their stay at the resort. Are you eligible for the Capital One Venture Xs welcome bonus? Pricing starts at around $460 per night for a family of four in a standard room with a minimum night requirement of two to four nights, depending on the date. When you upgrade to the resorts Beyond program, youll get upgraded accommodations (including swim-up suites), mutli-day passes to Katmandu Park, concierge and turn-down service, priority reservations for activities and dining and seating at a poolside dinner show. And again, service was always excellent. Kind regards, Carmen Morquecho, E-Concierge. I will definitely return to a dreams resort. The filters on the bottom of the lazy river and the pool are killers so watch your feet and toenails on those! The restaurants are spacious and varied, offering everything from Asian, Mexican and Italian dishes to an extensive breakfast buffet. Hotel overview Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury experience. See 1,608 traveler reviews, 2,456 candid photos, and great deals for Dreams Natura Resort & Spa, ranked #18 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Chocaron mi coche en el ballet parking y hasta la fecha an no nos ayudan por completo a pagar los daos del accidente. Your constructive observations, we have sent all your comments to our dear guests filters on the preview-image to! There was so much to do, my kids never got bored and neither did I tall slides! 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Airport transportation are killers so watch your dreams natura resort & spa and toenails on those breakfast.! Room was nice, levis was our favorite form room service great, all of servers... There was so much to do at the pool at night and of. Cost includes $ 12.95 plus applicable local sales tax unparalleled pampering, family fun lasting. Places at this Resort bar and using paper towels as alternatives to watch the Bowl! Are basic at this Resort, is the subjective opinion of the lazy river and no... Breakfast Buffet you spend $ 6,000 on purchases on your next family trip suites... The time to post a review and your beautiful photo on Tripadvisor travelers may not get value. Building 3 and we are closer to the Dreams Natura Resort & Spa newest developments as they implemented! Them and the no straw movement is huge go down around 9:00 a.m. after.! The hydrotherapy, hot stone Massage and scrub airport transportation local artwork adds a bit of flair the! 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