I didn't appreciate the run around, they could have told me, up front. But one of my bosses decided to go to another district and she replaces by someone else. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! I get along great with my coworkers, and other managers. Staff and management were always friendly and willing to help as well as motivating us to work harder giving us extra responsibilities in the store which made work really enjoyable. STFU you're not so high and mighty. Usually, nothing. you're a 50 year old working in a forever 21 and you make a few dollars more than me. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". I realize now I shouldn't have signed the form, because it was completely unfair, as there were three other employees who weren't done with their sections either. If I can help it, I will never work there again. Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. When I worked for retailers like Target in the past, usually I'd get paid for that week, and those days I worked. However, this time, its Forever 21 who filed the lawsuit. @NEntwistle79 But then I realized that they're such money hungry savages. my manager looked and me and laughed saying that is why she scheduled me for 11pm so i would clock out and clock back in and wouldn't receive a second lunch and not as much over tI'me. Ridiculous. H&M demanded Forever 21 to stop producing, marketing, and selling the tote, as well as fork over the profits made from the bag. It appears that settling lawsuits and continuing to sell fakes is profitbale (pros vs. cons). I have worked in customer service for about 10 years and got a job there for seasonal because I was recently laid off and needed the extra cash. Forever 21 is no stranger to controversies. They have no f ing clue how to run the store whatsoever I really wonder on what merit they were hired as a manager. Mr. Chang seems to find trouble everytime he buys merchandise for which he has no right selling ie "fakes". We work around your scheduled private lives.. and give as many Hours as COMPANY allows by LY ( which meaning Last years sales.) I felt so terrible, but my manager threatened me and told me that if i didn't do what she told me, i was going to get a write up. Fashion & Shopping. If you are ever interviewed by Sandra G Downtown Los Angeles, BEWARE. I would definitely go back if possible. Staff members usually stay with the company for 2.1 years. However, just last week after they received the everything must go and closing signage, their district manager suddenly said the company had just re-signed the lease and that particular location wont be closing after all -- news that came just as unexpected as the initial closing announcements. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. Chat Support Online chat and get live responses! The pay is supposed to come to an employees regular rate of pay for half of a days work. Gwens reps claim that Forever 21 is marketing, promoting, and selling products featuring a design virtually indistinguishable from Harajukus signature heart/box logo.. Flexible hours, friendly staff Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. The most common ethnicity at Forever 21 is White (53%). Lawyer Carolyn Kellman filed a class action lawsuit against Forever 21 in September 2012 after she received one penny less when she returned several items. Discover the schools, companies, and neighborhoods that are right for you. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. I worked for forever 21 for about a month and a half yes that short period of time was horrible. Designer Mara Hoffman filed copyright infringement lawsuit (again) against Forever 21 for copying the designers copyright-protected prints. These include: The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. Pretty boring experience, the clothes are average but the staff is generally really nice. It is reported that the brand has embroiled in more than 50 lawsuits involving celebrities, luxury brands, union groups, its own employees and independent designers. Doing go backs or racks was always very hard for me, because since I spent so much time in fitting room, I didn't get to see where everything went in the store. But the lack of benefits and instability of the company and its postions is discouraging. The image has been published in Rolling Stone, Vanity Fair, and the New York Times. Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. Our store is aways messy and if they feel your going to slow they let it be known to everyone especially our store manager. Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. My manager tells me "good job" all the time. They work your really hard and don't pay crap. Just saying. Forever 21 reviews & complaints 194 complaints 43 resolved 151 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Resolved "salary issue-katy mills store, houston, tx" Resolved "management" Resolved "lost and damaged items. The pay is low for the work I do. I absolutely hated my job, and I'm very glad that summer is finally winding down and that today was my last day there. Forever 21 believes that it has endless possibilities for its employees, so be sure to focus on your desire to explore these possibilities. That is absolutely not a legitimate reason to fire someone. I was blown away by how idiotic they were. To answer, "Why are you interested in working for Forever 21?" busy and fun Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? I will work as a full time manager but as soon as that 4th week hits, Im working 30 hours as a part time manager. I never got an orientation book. Those of you that have had bad issues (REAL ISSUES) with the management at Forever 21, that sucks, but if you really are as awesome as you're saying you are and know that they were doing wrong, I challenge you to do better in their situation. The complaint has been investigated and resolved to the customer's satisfaction. That was how they treated their favorite employees though, which left the rest of us wondering what we were doing wrong and feeling left out. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity. I still feel in limbo, Im at a company that seems to not care about me enough to tell us whats going on.". The store may seem presentable on the outside, but the inside is cluttered. 95% of them don't even speak english and they don't understand the concept of hangers. Working at Forever 21 is a nightmare. Yes, Forever 21 will hire felons. There are so many people my age or younger that have to go to school and do things after work but no, the managers just stand there with their noses up in the air saying we can't leave. In return, the retailer sought a partial dismissal, arguing that the design patent is not new to PUMA. Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. I liked most of the customers. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. No, Forever 21 does not drug test prior to employment. People and management are friendly. Anyway i just left I couldn't take the bs yes most of the managers were cool and very nice and willing to work with you, but it was just to much headache for me. if you werent getting paid over time its because you didnt work over 40 hours. One night while closing right before 12am the managers all yelled at us to get upstairs and clock out before midnight, after we did they had us re-clock in and work for 15 minutes! "Theres a lot of fear and anxiety," Fonseca said at this early stage of organizing. 3.2 Work-Life Balance. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. I worked at Forever 21 in Michigan for almost 3 years. The largest donation made to a political party by a Forever 21 employee was The company is a great start to fashion careers and to move up the ladder quick. In comparison, some of its highest paying competitors, like. Forever 21 - wrong item shipped/no returns SO I ordered a set of 30 mixed bangles, looked beautiful on the site. The number of major retailers declaring bankruptcy has been growing in recent years. The only reason I kept my job was because I needed gas money for my car, and because of the many friends I made at work. 835. Chat Now! EW! I started working there in August 2010 as a Sales Associate, and today was my last day there (I'm taking a trip to Europe with my family soon and then going off to college). Innovation, fine quality, exceptional service and value.". Not a word was said to them. Please. I like merchandising but we had to completely flip the store around almost every week which is tiring. They opened a newer store here in Colorado, and I have to agree. Get your head out of the dark and quit attacking others because, heaven forbid, they complain about the fact that they're being mistreated. they say it's to reduce the work when they fix the tI'me clock, but it's not. Especially for a corporate position where she'd most likely be working in an office, or in a store and not on the sales floor. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. NOT TO MENTION give them excellent praise when they do a fantastic job. You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. . Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. Why should I be on time if she wasn't? The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. Dina Turner is the store manager at Cielo Vista Mall. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? Bad sign #9. Since I got hired on that, they told me and others that we got paid for those days we worked and give us that money the next week. Most managers of any store schedule to availability first, then filter people out and distribute hours based on PERFORMANCE and ATTITUDE. Last thing is their ridiculous threats of violations and termination. But at Forever 21, shifts were at least 9 hours long on the weekends, plus the time we spent cleaning the store after closing. The first and most obvious thing that I hated about my job were the ridiculous hours I worked. I have no idea if she held them liable at all but if it was me my family would have sued them. Do you have an issue or had a bad experience with Forever 21? It's ### and if you couldn't tell, I'm pissed about it. I'm sorry BUT THIS IS YOUR FAULT. It also sucks because in fitting room, you're completely cut off from the rest of the store. 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